Privacy-Policy | PremiumSeatsUSA.com
Premium Seats USA

Privacy Policy

This Privacy Policy (this "Policy") applies to the website located at www.premiumseatsusa.com (Site) and its associated webpages which are owned and operated by Premium Seats USA, LLC ("Premium Seats USA" or “PSUSA”). This Policy describes how Premium Seats USA collects, shares, secures and uses the personal information you provide when you visit or use our website. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. When we refer to "personal information" in this Policy, we mean information that directly identifies you (such as your name, postal address, or email address) or data that could be used to indirectly identify you. Kindly note that any consent you provide will be entirely voluntary. However, if you do not accept this policy, then you should not use, and are not authorized to use the website.

Processing Services: PSUSA utilizes a service provider (“Service Provider”), which performs services related to your purchase. These services include but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or debit card, and (iv) coordinating the delivery of purchased tickets. Service Provider and PSUSA shall collectively be referred to as "We" or “Us” within these Terms.

Information Collection, Use, and Sharing: PSUSA and Service Provider are the sole users of the information collected on this website. PSUSA only has access to or collects information that you voluntarily give via emailor other direct contact from you or if you give Us permission to access such information, such as requesting or purchasing tickets, including, but not limited to, name, address, email address, telephone number, credit/debit card information and purchase information.

Site and PSUSA may also collect details of your visits to Site and the resources that you access, including, but not limited to, traffic data, location data, weblogs, and other communication data, including your IP address, the date and time you accessed or left the Site and which pages you viewed. Some parts of Site use cookies and other technologies to collect this information about your general internet usage.

By submitting a telephone number to Site, you agree that a representative of PSUSA can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of PSUSA's products and/or services.

PSUSA, along with Service Provider, will use your personal information for transactional purposes, including those related to customer service for the transaction. PSUSA may also use your personal information to provide marketing services on behalf of Site as well as share your personal information with affiliated entities of PSUSA to provide joint content and services and to market the products and services of such entities. PSUSA may sell your personal information to non-financial organizations, such as companies engaged in direct marketing and the selling of consumer products and services.

PSUSA will use your information to respond to you regarding the reason you contacted Site. PSUSA will not share your information with any third party outside of PSUSA’s organizations, other than as necessary to fulfill your request, e.g. to fulfill or ship an order, or, in some instances, to partner with another company to provide certain content, programs and services such as those disclosed in the previous paragraph. In those cases, PSUSA will require third party agents to maintain the confidentiality of the data through a written agreement. In those situations, when you provide personal information, it may be sent directly to the partner company or PSUSA may share the information with the partner company. Unless you request otherwise, PSUSA may contact you in the future to tell you about specials, new products or services, or changes to this Policy. Neither Site nor PSUSA are responsible for the policies or offerings of any third party, and you are urged to review third party’s policies and terms and conditions, as they may vary.

Site and PSUSA will respond to a verified law enforcement, or other governmental department request or subpoena relating to a criminal investigation, alleged illegal activity, or identity theft. In such events, Site and PSUSA will disclose information relevant to the investigation such as name, city, state, zip code, telephone number, email address, fraud complaints, IP address, and credit card information. Site and PSUSA may also share such information with third parties for the purposes of investigating or preventing fraudulent activities. Site and PSUSA reserve the right to report to law enforcement agencies any activities that they believe, in good faith, to be unlawful. In the case of identity theft, you may authorize a law enforcement officer to request the records from Site and PSUSA or you may request that Site and PSUSA send any records directly to a law enforcement officer.

Site and PSUSA may also use and disclose your information to evaluate or conduct a merger, divestiture, reconstructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Site and PSUSA about you is among the assets transferred.

Site and PSUSA will not use personal information collected for materially different, unrelated, or incompatible purposes without providing you with notice and/or updating this Policy.

Your Access to and Control Over Information: If required by applicable law, you can do the following by contacting Us via the email address or phone number listed below in the 'Contact Us' section:

  • Opt out of any future contact from PSUSA.
  • See what data is on file about you, if any.
  • Change or correct any data on file about you.
  • Request any data on file about you be deleted.
  • Express any concern you have about the use of your data.

You also have the option, at the time of purchase, to opt-in to receiving marketing material or third party offers.

To stop receiving promotional or marketing emails or to opt-out of having your information sent to third parties for marketing purposes, you can follow the instructions in any promotional email you receive from Us. Even if you opt out of receiving promotional or marketing emails, you will still be contacted with transactional messages.

An individual who seeks access, or who seeks to correct, amend or delete inaccurate data, as required by Us in accordance with applicable law(s), should direct their query to support@premiumseatsusa.com.We will respond within a reasonable timeframe or as required by applicable law(s).

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom personal information was collected or an authorized representative.
  • Describe your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if We cannot verify your identity or authority to make the request and confirm that the personal information relates to you. In your request, you need to provide enough information that allows Us to reasonably verify that you are the person that information was collected about.

Making a verifiable consumer request does not require you create an account with us.

Users Only of Legal Age of Majority: Our Site is designed and intended for those who have reached the age of majority (18 years of age). By using Site, you affirm that you are at least 18 years of age or older. Site and Service Provider are not liable for any damages that may result from a user's misrepresentation of age.

International Users: If you provide personal information through our website, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country. By using our website or app, you agree to the transfer and processing of your information in accordance with US law. In the event you wish to withdraw consent, please email privacy@premiumseatsusa.comto delete your account and then cease using our services. Those who access or use our website or mobile application from jurisdictions outside the United States do so at their own choice and risk and are solely responsible for compliance with local law. While we take certain steps to safeguard your personal information, please note that the United States has NOT been deemed by the European Commission to ensure an adequate level of protection for personal data. Accordingly, the level of safeguards and legal protections provided in the United States or other non-European countries from which you may access our website or mobile application may not be as stringent as that under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction.

Privacy Shield:We will treat all data received from the EU in accordance with privacy shield principles. Premium Seats USA participates in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and complies with the associated requirements regarding collection, use, and retention of personal information transferred from the EU and Switzerland to the United States. For the avoidance of doubt, Premium Seats USA' adherence to the Privacy Shield framework does not apply to any human resources data. To learn more about Privacy Shield, and to see our certification, please visit www.privacyshield.gov/. Premium Seats USA is subject to the investigatory and enforcement powers of the Federal Trade Commission and may be held liable in cases of onward transfers of data received from the EU to third parties.

European Residents:If you are a resident of the European Union, you may have certain rights under European data protection law with respect to your personal data, including the right to request access to, correct, amend, delete, limit the use of, or withdraw your consent for the processing of your personal data. You may also have the right to receive a copy of your personal data in a commonly used and machine-readable format and to transmit such data to another controller. To request deletion of, access to, or to make changes to data, or to otherwise exercise any of your rights in this paragraph, email us at privacy@premiumseatsusa.com. Please remember that if you delete or limit the use of your personal data, you may not be able to use the services provided through our Site. In the event you have a dispute or complaint with respect to your personal data, you are entitled to invoke binding arbitration. Please visit www.icdr.org/privacyshield for more information and to file a complaint. Unresolved privacy complaints under the Privacy Shield Framework may be referred to the International Centre for Dispute Resolution at the America Arbitration Association.

Changes to Privacy Policy:We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the top of this Policy prior to the change becoming effective. By continuing to use our website after being notified of material changes to this Policy, you agree that the terms of this Policy as of the effective date will apply to information previously collected or collected in the future.

Contact Us:If you believe we have not properly addressed your concerns or that we have infringed upon your rights, please contact us so that we may properly address your concerns either via mail or email at the following:

Premium Seats USA LLC
Attn: Legal
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
privacy@premiumseatsusa.com

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